<div>Pioneers is a Christian missions organization focused on bringing the gospel to unreached people groups—communities with no established church, no nearby Christians who speak their language, and little or no access to the Gospel. We help people use their unique skills, passions, and callings to serve in places where Jesus is not yet known.</div>

<div><strong>Position Summary:</strong></div><div>The Digital Messaging Coordinator helps bring Pioneers’ mission to life through engaging email and SMS campaigns that invite people into meaningful global impact. Working alongside the Digital Marketing, Creative, and stakeholder teams, this role builds campaigns, automated user journeys, segments, and on-brand templates—with equal care for details, creative problem-solving, and the occasional “why is this automation doing that?” moments. You’ll use analytics, A/B tests and CRM tools to grow engagement, improve subscriber experience and turn good ideas into even better results. It’s a great fit for an organized, curious marketer who enjoys collaboration, tidy documentation, good coffee and celebrating wins along the way.<br><br></div><div><br></div><div><strong>Qualifications:</strong></div><ul><li>Committed to global missions and overall vision of Pioneers.</li><li>Practices and supports the relevant elements of the US Mobilization Base Manual.</li><li>Bachelor’s degree or higher.</li><li>Good written and verbal communication skills.</li><li>Conversant in Microsoft Office suite and similar software platforms.&nbsp;</li><li>Skilled in email and SMS marketing (e.g., Mailchimp) and analytics reporting.</li><li>Experience with CRMs (e.g., HubSpot), marketing automation and content management systems.&nbsp;</li><li>HTML/CSS knowledge and experience are a plus.</li><li>Web chat experience is a plus.</li><li>Highly organized, detail oriented, able to collaborate with stakeholder teams, flexible in learning new systems and software.&nbsp;</li><li>Self-motivated and willing to experiment and create new systems and workflows in collaboration with colleagues.</li></ul><div><br></div><div><strong>Responsibilities:</strong></div><ul><li>Work with Director of Digital Marketing to coordinate all mass, transactional and drip messaging on behalf of the Marketing Team and other stakeholder teams.&nbsp;</li><li>Work with the Director of Digital Marketing to define objectives, set goals and ensure compliance of user teams for Pioneers digital messaging products.&nbsp;</li><li>Work with the Creative team and Director of Digital Marketing to design email and messaging templates, ensuring visual brand consistency across multiple messaging products.&nbsp;</li><li>Create and schedule automated and broadcast campaigns, oversee A/B testing, manage distribution lists and work with stakeholder teams to create and manage segmentations within the CRM.&nbsp;</li><li>Build automation pathways for marketing CRM functionality and maintain documentation of systems.&nbsp;</li><li>Work with the Director of Digital Marketing to create forms and other lead generation tools and integrate them with automated email and SMS campaigns to drive subscriptions.&nbsp;</li><li>Track messaging performance and compile analytics reports for stakeholders, making optimization recommendations and testing with the goal of increasing engagement and reach.&nbsp;</li><li>Research, learn and grow in knowledge of best practices in digital messaging for marketing.&nbsp;</li><li>Steward Pioneers’ email reputation by monitoring deliverability, list hygiene, and permissions, and ensuring CAN-SPAM and GDPR compliance, as appropriate.</li></ul><div><br></div><div><br></div><div><strong>Physical Demands:</strong></div><ul><li>Environment: Work is performed primarily in a standard office environment on Tuesdays, Wednesdays and Thursdays, with extensive public contact and frequent interruptions. Remote work is performed at home Mondays and Fridays.</li><li>Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.&nbsp;</li><li>Vision: See in the normal visual range with or without correction.</li><li>Hearing: Hear in the normal audio range with or without correction.</li><li>Sitting at a desk working on a computer for many hours.</li></ul>

Digital Messaging Coordinator

<div><strong><em>Overview</em></strong></div><div>Pioneers US is a ministry dedicated to sending field workers to reach unreached people groups—communities with little to no access to the Gospel or Christian resources.Our mission is to share the hope of Jesus Christ and support transformational work worldwide.<br><br></div><div>We are seeking an enthusiastic and adaptable <strong>Junior IT Solutions Specialist</strong> to join our development-focused team. This role offers an excellent opportunity for a recent graduate or early-career professional to gain hands-on experience in optimizing IT platforms, supporting system integrations, and enhancing workflows. The ideal candidate will be eager to learn, grow their technical skills, and contribute to meaningful ministry work.</div><div><br></div><div><strong><em>Key Responsibilities<br></em></strong><br></div><div><strong>Platform Optimization and Support</strong></div><ul><li>Assist in optimizing existing technology platforms to improve workflows and processes.</li><li>Provide guidance and basic troubleshooting support to staff using organizational tools.</li><li>Collaborate with teams to identify challenges and suggest productivity-enhancing solutions.</li><li>Help educate users on effectively utilizing existing tools.</li></ul><div><br></div><div><strong>System Integration and Automation</strong></div><ul><li>Support and maintain system integrations using APIs and middleware tools.</li><li>Troubleshoot basic integration issues and assist in implementing process improvements.</li><li>Identify and suggest opportunities for workflow automation.</li></ul><div><br></div><div><strong>Data Management and Reporting</strong></div><ul><li>Assist in creating and maintaining datasets to support analysis and reporting.</li><li>Contribute to developing dashboards and visualizations that provide actionable insights.</li><li>Support efforts to ensure data accuracy and integrity across organizational systems.</li></ul><div>&nbsp;</div><div><strong>Learning and Knowledge Development</strong></div><ul><li>Develop a foundational understanding of organizational tools and platforms under the guidance of the Principal Software Engineer.</li><li>Document workflows and best practices for consistency across teams.</li><li>Stay proactive in learning new tools and IT best practices to support organizational needs.</li></ul><div><br></div><div><strong>Support for Field Workers, Appointees, and Applicants</strong></div><ul><li>Assist in developing IT solutions tailored to the needs of field workers, appointees, and applicants.</li><li>Ensure systems are accessible and reliable for global users.</li><li>Provide occasional remote technical support and training as needed.</li></ul><div><br></div><div><strong>Promote Christian Values</strong></div><ul><li>Uphold and exemplify Christian values in all responsibilities.</li><li>Support the mission and vision of Pioneers US through IT solutions that enable Gospel-sharing work.</li><li>Work heartily, as for the Lord, in alignment with Colossians 3:23.</li></ul><div><br></div><div><strong>Be a Team Player</strong></div><ul><li>&nbsp;Perform additional tasks as needed, such as infrastructure support, disaster recovery assistance, or help desk duties.</li><li>Approach conflicts with patience and grace, fostering a collaborative work environment.</li><li>Be willing to assist with occasional physical tasks (e.g., lifting 35+ pounds).</li><li>Demonstrate a servant’s heart in all interactions and responsibilities.</li></ul><div><br></div><div><strong><em>Qualifications<br></em></strong><br></div><div><strong>Experience</strong></div><ul><li>0–3 years of experience in Information Technology, Data Analytics, or a related field.</li><li>Recent graduate or current student pursuing a degree in a related discipline.</li></ul><div><br></div><div><strong>Technical Skills</strong></div><ul><li>Basic understanding of system integration concepts, including APIs and middleware tools.</li><li>Familiarity with object-oriented programming languages such as .NET, JavaScript, or Python, and basic knowledge of T-SQL for database operations.</li><li>Understanding of workflow concepts like conditional logic, loops, and data handling in automation tools.</li><li>Familiarity with data analysis and visualization tools (e.g., Power BI) is a plus.</li><li>Familiarity with Donor Direct software is a plus</li></ul><div><br></div><div><strong>Soft Skills</strong></div><ul><li>Strong problem-solving and analytical abilities.</li><li>Eagerness to learn and adapt to challenges in a collaborative environment.</li><li>Commitment to the mission and values of Pioneers US and a desire to contribute to a Christ-centered organization.</li></ul><div><br></div><div><strong><em>Summary</em></strong></div><div>This role is perfect for early-career IT professionals or recent graduates eager to gain practical experience in system development, integration, and automation while contributing to impactful ministry work. As a key part of the development team, you will support and enhance technology solutions that empower Pioneers US to fulfill its mission.</div>

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